FAQ / error messages
Using the website
What is Hounds?
Hounds is a web workbench for new meme coins on Solana, BNB Chain, Base, Arc and Robinhood Chain: our own launchpad signals, charts and risk data, one-click trading, automatic sell rules, auto-trading, copy trading and backtests. The Telegram bot @Houndsbot uses the same account. It is in beta.
How do I start using Hounds?
Open hounds.fun, log in with email, Google or Telegram, create or import a wallet, deposit on the chain you want to trade, then paste a contract address into the search box and buy. The guide walks through every page.
Who holds my private keys?
Hounds creates custodial wallets. Keys are generated and stored encrypted in an isolated signing service, and you can export your key at any time with your trading password and two-step code (it is shown for 30 seconds). We will never ask you for your private key or seed phrase.
How much does Hounds cost?
Every feature is free: signals, auto-trading, copy trading and backtests. You only pay a flat 1% fee per trade. Withdrawals have no platform fee.
Can Hounds auto-trade signals from other Telegram channels?
Yes. In signal auto-trade you can pick Hounds signals, our public channel or public channels you add. Calls from channels only buy if every safety check passes (the Verdict is not the worst one, the death risk is within your limit, at least $5,000 liquidity, taxes of 10% or less, and on Solana the mint and freeze authorities are revoked).
Does Hounds guarantee profits?
No. Signals and model scores are probabilities, backtests show losses as they are, and meme coins are extremely volatile. Only trade what you can afford to lose.
What does "dead within 30 min" mean?
Dead within 30 min = no 2x within 30 minutes of the push and, at the 30-minute mark, below half the push price or no trades in the last 10 minutes. It is a statistic measured after the push, not a claim that the price went to zero, and it says nothing about what this token will do next.
Login and account
You seeSignals are delayed … for visitors. Log in to see them live.
Visitors see signals 1 hour late. Tap Log in / Sign up.
You seeWrong email or password
Check and try again; if you forgot it, tap Forgot password?.
You seeThis email is already registered. Log in instead (or use Google if you signed up with Google).
Switch to the Log in tab, or log in with Google.
You seeToo many wrong passwords. This account is temporarily locked; try again in about N minutes.
Wait for the time shown, then try again; if you forgot the password, use Forgot password?.
You seeThat code is wrong or has expired.
Email verification code: it is valid for 30 minutes; tap Send again to get a new one.
You seeThat code is wrong or has expired.
2FA code: use the 6 digits your authenticator shows right now, and make sure your phone's clock is correct; you can also tap Use a backup code.
You seeToo many wrong codes. Try again in 15 minutes.
Wait 15 minutes.
You seeYour session expired. Please log in again.
Just log in again.
You seeThe site was just updated. Refresh to continue.
Tap Refresh.
You seeService not available in your region
The platform does not serve mainland China or sanctioned regions.
Wallets and deposits
You seeCreate or import a wallet first — the wallet center is open for you.
In the wallet center, tap Create wallet or Import wallet (1.4).
You seeNo wallet on this chain yet. Create or import one in the wallet center, then retry.
For example, you only have a Solana wallet but want to buy a BSC token: create an EVM wallet as well.
You seeYou already have 5 wallets of this type, which is the limit.
Up to 5 per type.
You seeThat private key or seed phrase was not recognised. Check the wallet type and that nothing is missing.
Check what you pasted and the wallet type (Solana / EVM).
You seeThis wallet is already in use, in your account or in another one, so it cannot be imported again.
The same wallet cannot be imported twice.
You seeBalances have not loaded yet. They refresh automatically.
Wait a moment; the balance on the Wallet page refreshes every 30 seconds.
You seeBalance did not change after a deposit
Make sure you sent on the right network to the right address; deposits usually arrive within a minute of network confirmation. Funds sent on the wrong network cannot be recovered.
Orders and fills
You seeMore than the available balance
Lower the amount or deposit.
You seeNo SOL in this wallet yet. Deposit first, then buy.
Tap Deposit SOL to go to the Wallet page and deposit (1.6). On other chains the button shows that chain's coin.
You seeBuying needs … on top of the amount for network fees. Balance …; you can buy up to ….
Set the amount below the "buy up to" figure, or deposit.
You seeAbove the per-trade limit of …. Lower the amount.
Lower the amount (per-trade limits are under Account → Trading).
You seeThis device signed in less than 24 hours ago, so it can only buy tokens our signals pushed in the last 24 hours…
New-device protection; it lifts in about N hours, and selling is not affected (2.8).
You seeThe last order is still processing; no duplicate was sent. / An order for this token is still processing. Wait for it to finish.
Wait for the previous order's result.
You seeResult unknown: the on-chain status is not confirmed yet and the system keeps reconciling. Check the Orders tab — do not place the order again.
Check the Orders tab first; do not place the order again.
You seeAn order is unconfirmed
Tap Recover original order; it never places a duplicate.
You seeNot filled · Price moved beyond slippage
Raise slippage in trade settings and place it again (on a new device, raising it to 20% or more takes effect after 24 hours).
You seeNot filled · Insufficient balance
Deposit; the amount needed includes the 1% fee and network fees.
You seeNot filled · Not enough liquidity for this size
Use a smaller amount.
You seeNot filled · No tradable pool found
Common for just-launched tokens; try again in a few seconds.
You seeNot filled · Simulation failed
Nothing was sent and no funds moved; try again shortly.
You seeNot filled · Failed safety check
Possible honeypot, no liquidity or too much round-trip loss. Don't force the buy.
You seeNot filled · Reverted on chain (gas spent)
The transaction landed but failed; only the network fee was spent.
You seeNot filled · Expired before landing
No funds moved; just place it again.
You seeNot filled · Node busy or errored; not filled
Try again shortly.
You seeNot filled · Another transaction used the nonce
Wait for the wallet's previous transaction to finish, then try again.
You seeNot filled · Priced in another token on Flap; buying it directly with BNB isn’t supported yet
Tokens like this are not supported yet.
You seeNot bought: the second step did not fill, so the quote token was sold back to BNB automatically. No position was opened; you can place the order again
The funds are back in BNB; you can place the order again.
You seeYour last buy of this token just reverted on-chain. Wait a moment before trying again.
Wait a moment before buying again.
You seeBuying is paused platform-wide. Try later; selling still works.
Try again later; you can sell at any time.
You seeThe service is restarting; this order was not sent. Try again in a minute.
No funds moved; place it again in a minute.
You seeThe order waited too long in the queue and was dropped — nothing was sent. Try again.
Place the order again.
You seeNo price for this token right now. Try again shortly.
Try again shortly.
You seeThis token address is not valid on this chain.
Check that the address was copied in full and the right chain is selected.
You seeWeb trading is not open yet.
This account or this chain cannot place orders on the web for now.
Positions and selling
You seeThis wallet holds none of this token (sold elsewhere, or held in another wallet).
Check on the Assets page which wallet holds it; a position sold elsewhere shows "Sold elsewhere".
You seeThis wallet holds only …. A sell needs about … up front for network fees, so it will likely fail.
Add a little native coin to this wallet first, then sell.
You seeA position is marked "Awaiting fee"
An auto-sell condition was hit but the network fee is missing; add a little and the system retries automatically (3.4).
You seeNot sure the change was saved. Refresh and check the sell rules before changing it again.
Refresh and check this position's rules under My position.
You seeCheck “…”: a value is missing or out of range
Fill it in within the ranges in 4.2.
You seeCurated presets apply to SOL / BSC positions only.
For positions on other chains, use "My own rules".
Withdrawals, bridging and transfers
You seeSet a trading password before you withdraw. / Turn on two-step verification (2FA) before you withdraw.
Set them up as in 1.5.
You seeYour security settings changed recently, so withdrawals and key exports are paused for 24 hours.
Wait until the time left on the page runs out. If you did not make the change, use the freeze link in the security email, or contact the official community.
You seeThis address is still in its security cooldown. Try again later.
On accounts under 24 hours old or flagged by our security checks, a new address can be used 24 hours after you register it.
You seeThat is a contract address. Only ordinary wallet addresses are supported.
Use an ordinary wallet or an exchange deposit address instead.
You seeWrong trading password. Five wrong attempts lock it for 30 minutes.
Check it and enter it again; if you forgot it, tap Forgot it under the trading password (on the Wallet page: Forgot) to request a reset (24-hour wait).
You seeToo many wrong attempts. The trading password is locked.
Wait 30 minutes. If it was not you, secure your funds as soon as possible.
You seeNot enough balance (the network fee must be kept). / On Solana the remaining balance must be 0 or at least 0.00089 SOL. Choose "Max" or send a bit less.
Choose "Max" or send a bit less.
You seeThis wallet still holds positions, so the network fee for selling them has to stay. Send a little less, or choose Max (it leaves the fee automatically).
Send a little less as it says, or choose "Max".
You seeKey export is paused (platform safety). Try again in an hour.
Export again in an hour.
You seeFund transfers out are temporarily paused by Hounds. Your tokens and balances are safe; you can continue once it resumes. Buying and selling work as usual.
Try again once it resumes.
You seeThis quote has expired. Get a new one.
Tap Get a new quote (a quote is valid for 55 seconds).
You seeAmount too small. Minimum …
The bridge amount must be above the minimum plus the network fee kept back (table in 9.1).
You seeThe destination chain is using an imported wallet…
Make a generated wallet that chain's default, or use Withdraw instead.
You seeThis wallet just had its private key exported, so it is treated as an external address. Try again in 30 minutes; your funds did not move.
Wait 30 minutes.
You seeA bridge shows "Refunded"
The bridge did not complete and the money was returned; check the balances in both wallets.
You seeThese two wallets can transfer in … (the first transfer needs a security registration).
Once the time is up you can transfer, with nothing else to do.
You seeToo many transfers: at most 6 in 10 minutes. Try again in a while.
Try again later.
Auto-trading, copy trading and backtests
You seeThe wallet has no balance (or there is no wallet yet). Deposit on the Assets page first.
Deposit, then turn it on.
You seeAuto-buy paused (notification)
Do what the notification's reason says: deposit, or raise "Max open positions" / wait for a position to be sold.
You seeYou can follow up to 10 wallets. Remove one first.
Delete a wallet you no longer follow.
You seeYou already follow this wallet.
No need to add it again.
You seeThe per-buy amount exceeds the per-trade limit of …. Lower it and save again.
Lower the amount.
You seeInvalid budget: it must be above 0 and not below the per-buy amount.
Adjust the 24h budget.
You seeA backtest is already queued or running for this account. Showing that one.
Wait for that one to finish.
You seeToo many backtests in a short time. Try again in a minute.
Try again shortly.
You seeNo trades under these settings.
Widen the scope or filters, or look back over more days.
Signals and alerts
You seeNo signals on this chain in the last 24 hours
Try another chain.
You seeNo signals match these filters
Turn off "Hide high risk" or pick another category.
You seeTrenches are not available on this chain yet.
The page lists the chains that have trenches; tap one to switch.
You seeBlocked by the browser. Click the icon left of the address bar → Site settings → Notifications → Allow, then reload.
Allow notifications in your browser as it says.
You seeWeb alerts make no sound
Web alerts need the page to be open; after a reload, click the page once so the browser allows sound.
You seeNo signals arrive in Telegram
Check that pushes are on, the sources / chains / levels you want are ticked, and you are not muted; you also need a wallet. B-level signals are never pushed.
You seeNot delivered yet: create or import a wallet first
Create or import a wallet.
You seeCould not read this channel. Make sure it is public and has posts
Only public channels can be added.